Terms & Conditions

  • Booking is essential.
  • LICENCED TIKI BAR AVAILABLE, NO BEVERAGE/ALCOHOL TO BE BROUGHT ONTO PREMISE.
  • NO SELF-CATERING.
  • The premise is walking distance from the dam’s entrance (and not on the water) - Regrettably no Dam View.
  • Meals not included in accommodation rate. Beach Café with A La Carte Menu onsite.
  • Reservations only confirmed upon 100% deposit, payable upon booking.
  • All (but one) rooms are on the 1st floor taking the staircase
  • All rooms can accommodate 2 people only. Selected rooms have a sleeper couch for small children to share
  • Prices are subject to change without prior notice and peak rates will be charged accordingly
  • Some independent travel agents and websites might have added commission onto our rates
  • Unfortunately, we do not accept single night bookings over weekends, a minimum stay of 2 nights
  • Being situated in a peaceful residential area, we are obligated to consider neighbours and other guests - no noise, music, functions, private parties, group socials and/or braais allowed.
  • The right of admission reserved - No misbehaviour allowed.
  • Arrival time: 14:00. Departure time: 10:00 (R100 per hour levied thereafter).
  • Rooms serviced daily 08:00 to 13:00 - Please allow our household staff access to your room during these hours.
  • Breakfast available from 07:00.
  • Cancellation policy applies.

 

Cancellation Policy 

Booking changes & date amendments will be dealt with an equivalent to cancellations.

We respectfully request guests not to put us in this position. We HATE to be unkind, but unfortunately, have to be strict as per the standard SA accommodation cancellation policy. As we are a small but popular company high in demand, we constantly show potential guests away, thus losing income when bookings should be cancelled, postponed or amended less than 1 month in advance. Should you be unable to fulfil your booking, you are welcome to inform us that you will be sending someone to our place. Policy applies, irrelevant of the booking date

  • Less than 30 days (1 month) prior to arrival: 100% charged for a total reserved period, including booking postponements or amendments - no refund. No Booking postponements will be accepted regrettably.
  • More than 30 days (1 month) prior to arrival: 50% charged for a total reserved period, refund 50%
  • In case of any refund, a R350 admin handling fee will be charged.
  • No Refunds after arrival will be considered whatsoever for whatever unforeseen circumstance or disgruntle or dissatisfied issue and guests will be responsible for the total booking amount as well as all extras of the entire booked period.

CONTACT US TODAY!

info@cocomo.co.za | +27 12 259 0303
+27 76 704 67 98 | +27 79 972 3416